Service FAQs | Destination Chrysler


Why should you service with us instead of going to a privately owned vendor?

There are a few reasons why bringing your vehicle into a Chrysler Jeep Dodge Ram dealership is better than the next privately owned vendor:

Certified Trained Technicians
At Destination Chrysler Jeep Dodge Ram, our technicians are manufacturer trained, meaning they understand how Chrysler, Jeep, Dodge and Ram vehicles work more than anyone else. Our technicians are trained throughout the year as new models are released. We specialize in working in Chrysler, Jeep, Dodge and Ram vehicles whereas the non-dealership mechanic may work on one of these vehicles infrequently.
Genuine Mopar Parts
Genuine Mopar Parts are made with high-quality materials and are specifically designed to fit, function properly and perform for a long time. Our dealership carries many parts at competitive prices. If for some reason we don't have the part you're looking for, we have the ability to overnight the part.
Peace of Mind
Above anything else, bringing your vehicle to a certified Chrysler Jeep Dodge Ram dealership like Destination Chrysler North Shore means knowing your vehicle will be treated with care and properly fixed to manufacturer standards.

What's the importance of a maintenance schedule?

Your car's maintenance or service schedule is a timeline for what parts or fluids should get replaced or updated based on the kilometers driven. Some factors that may change the maintenance schedule include local driving conditions and driver's behavior. Maintaining your vehicle and sticking to the factory-recommended maintenance schedule can increase resale value, ensure reliability and maximize the longevity of your vehicle.


Service Procedure Benefit
Air Conditioning
Inspect Operation
Check for proper air-out temperature. If abnormal, check heater adjustment, check operating pressure, and recharge or repair as necessary. Ensure proper operation of the air conditioning system for both cooling and defogging operations.

Air Intake
Replace Air Cleaner Element
Check for proper air-out temperature. If abnormal, check heater adjustment, check operating pressure, and recharge or repair as necessary. Ensure proper operation of the air conditioning system for both cooling and defogging operations.

Air Intake
Inspect Air-Temp Control System (Carbureted Models)
Check the condition of the vacuum actuator that controls the air mix door. Inspection of the Air-Temperature control system on carbureted models will ensure that the unit is operating properly. This system maintains proper air temperature going into the engine to prevent carburetor icing.

Alternator
Inspect Drive Belt
Measure the belt tension, check for wear and adjust if necessary. Inspect belt for damage, wear and proper tension to guard against belt slipping and/or premature failure. Helps maintain battery charge. Prevents belt squeal.

Brakes
Replace ABS High Pressure Hose
Relieve high pressure. Remove old hose and install new one. Flush and bleed system with genuine manufacture brake fluid. This increases the reliability of the Anti-lock braking system (ABS). The flexible hose is subjected to high pressure and a loss of pressure would cause the ABS to go into backup mode.

Brakes
Replace Brake Fluid With Genuine Manufacture Brake Fluid (Including Anti-lock Braking System)
Remove fluid from brake master cylinder. Add new genuine manufacture brake fluid, flush the system and bleed each wheel cylinder. Remove fluid, refill, and bleed ABS system. Replacing the brake fluid helps to maintain proper hydraulic function of the braking system. This removes water from the system to prevent rusting.

Brakes
Inspect Discs, Pads, And Calipers
Remove wheels and inspect discs for wear. Measure pad thickness. Check for free caliper movement. This should ensure satisfactory operation of brakes. Should determine friction material condition so the customer can be advised to prevent brake pads from wearing down to the backing plate.

Brakes
Inspect Hoses And Lines
Brake hoses inspected for damage, leaks, interference, and twisting. Brake lines checked for damage, rusting, leakage, and bends. Brake joints and connections checked for leaks. Inspect brake hoses and lines for leaks or damage.

Brakes
Inspect Rear Drums, Cylinders, And Linings
Remove rear drums and inspect and measure shoe thickness. Clean brake dust and lube shoe to backing plate contact surfaces. Inspect drums for wear. Inspect the rear brake system. This should ensure that the brakes are operating properly and determine the thickness of the friction material. The wheel cylinders are also checked for leaking brake fluid.

Clutch
Lubricate Pedal Spring, Bushing And Clevis Pin
Visually check clutch pedal spring, bushings, and clevis pin for wear or lack of lubrication. Lubricate pedal and release arm pivots. This will maintain smooth operation of these clutch components and minimize their wear.

Cooling System
Replace Engine Coolant
Drain and flush old coolant from system. Add new genuine manufacture anti-freeze/water mixture in a 50/50 ratio. This maximizes radiator, engine, and water pump life.

Cooling System
Inspect Hose\Connections
Hoses and connections inspected for looseness, cracks, and deterioration. Inspect the hoses and connections for leaks or loss of coolant.

Cooling System
Inspect Radiator Core And A/C Condenser
Visually inspect radiator core and air conditioning condenser for signs of damage or corrosion. Inspect the radiator core and A/C condenser for visual leaks of coolant or refrigerant. Early detection can minimize damage to other associated components and minimize the cost of repair, if necessary.

Cruise Control
Inspect Linkage And Hoses
Check for smooth operation. Check hoses for signs of cracking and splitting. Inspect the cruise control linkage and hoses to ensure that they are operating the cruise control actuator properly.

Distributor
Inspect Cap, Rotor, Ignition wires, And Timing
Distributor cap removed and inspected. Wires and rotor checked for carbon build-up, cracks, or deterioration. Check ignition timing. Inspect the distributor cap, rotor and ignition wires to ensure that these components will deliver consistent voltage to the spark plugs. Detection and repair of a problem with one of these components should help maintain optimum engine performance.

Engine
Replace Oil And Filter
Remove engine drain plug and drain oil. Replace oil filter. Reinstall drain plug with new washer and tighten to proper torque. This will maximize engine life, replenish anti-wear additives and detergent levels to minimize wear or sludge build-up. Changing oil will minimize the build-up of contaminants formed as the results of the normal combustion process that can break down motor oil.

Exhaust System
Inspect Catalytic Converter Heat Shield
Inspect exhaust pipes and muffler. Inspect converter heat shield for condition and tightness. Inspect the catalytic converter heat shield to ensure it is tight and in good condition. This will protect the vehicle and the environment from the heat that the converter produces.

Fluid Levels
Inspect fluid levels
Inspect for proper amount and condition of engine oil: differential, transfer case and shift on the fly fluid (if appropriate); transmission fluid; brake fluid; clutch fluid; power steering fluid (if appropriate); coolant; and window washing solution. Check all fluid amount and condition will maximize the car's reliability and minimize inconvenience.

Fuel
Replace Fuel Filter
Remove old fuel filters and install new filter. This should maintain clean and proper flow of fuel to engine. This should prevent poor performance and potential engine damage due to insufficient fuel.

Fuel
Inspect Fuel Pipes, Hoses, And Connections
Inspect fuel lines for loose connections, deterioration, and cracks. Inspect fuel lines and connections for leaks or damage to ensure the integrity of the fuel system.

Idle
Inspect Idle Speed
Adjust the idle speed, if necessary, when the engine is at operating temperature. Ensure that idle speed is within specifications. This should help maximize fuel economy and prevent premature brake wear on cars with automatic transmission.

Lubricate
Inspect Drive Belt
Apply proper amount of correct lubricant to hinges, seals, door strikers, parking brake linkage, hood latch, seat adjusters, and window channels. This minimizes noise from body movement during turns and when driving over bumps. This allows smoother operation of doors, trunk, and windows. This should prevent premature wear of body and chassis mounts.

Oxygen Sensor
Replace
Remove and replace oxygen sensor. An inoperative oxygen sensor will prevent the Engine Control Module (ECM) from adjusting the air fuel to the optimum level potentially causing the vehicle to emit excessive emissions.

Parking Brake
Inspect And Lubricate
Lift vehicle and turn rear wheels to make sure the brakes are not dragging. Adjust parking brake to the proper amount of free play and lubricate the linkage. Ensure that the parking brake is adjusted to proper clearance. Too much clearance will prevent full parking brake application. Too little clearance could accelerate brake wear.

PVC Valve
Inspect
Ensure that the parking brake is adjusted to proper clearance. Too much clearance will prevent full parking brake application. Too little clearance could accelerate brake wear. Inspect the PVC valve for clogging to minimize the possibility of oil leaks or adverse idle characteristics.

Spark Plugs
Replace
Remove old spark plugs and replace with new ones of the proper heat range and gap. Help maintain engine performance. Help maintain low emissions.

Starter Safety Switch
Inspect
Try to start the vehicle while the clutch is engaged with the vehicle in neutral. Ensure that the starter safety switch is operating properly to prevent starter motor operation when the clutch is not depressed.

Steering
Inspect Power Steering System
Test drive to confirm proper operation. Check the power steering fluid level and the steering rack for any leakage. Inspect the power steering system components and hoses for leaks and ensure that the system is operating properly.

Supplemental Restraint System (SRS)
Inspect
Inspect the SRS components for signs of wear and SRS control unit for diagnostic trouble codes. Inspect the SRS components for visible signs of wear or damage to ensure the high degree of reliability designed into the system is maintained.

Suspension
Inspect Components/Mounting Bolts
Check critical suspension bolts with torque wrench to ensure they are properly tightened. Inspect critical suspension bolts for proper torque to prevent chassis noise.

Timing and Balancer
Belt / Water Pump
Replace the timing belt, balancer belt and water pump according to maintenance schedule. Replace the alternator, air conditioning and power steering belts. A broken timing belt or water pump can cause the engine to stop and potentially cause severe damage to the engine valves, cylinder head, and pistons.

Transaxle
Inspect Drive Shaft Boots (CV Boots)
Inspect Drive Shaft Boots (CV Boots) Inspect CV boots for leaks. Early detected leaks from CV boots can be repaired to minimize the potential of CV joint contamination and failure.

Transmission
Replace Transmission Fluid
Drain old transmission fluid. Refill with genuine manufacture transmission fluid. Replacing the transmission fluid at the proper interval maximizes transmission life.

Transfer Case
Replace Transfer Case Fluid
Drain old fluid and fill transfer case with the specific amount and proper type fluid. Replacing the transfer case fluid at the proper interval maximizes transfer case life.

Valve Clearance
Inspect
Remove the valve cover with the engine cold. Measure valve clearance and adjust if necessary. Inspect and adjust the valve clearance to decrease the chance of valve noise.

Wheels
Rotate Tires
Remove wheel/tire assembly and reinstall based on tire rotation recommendation in the owner's manual. Rotating the tires helps maximize tire life and minimize uneven tire wear.

Wheels
Inspect Wheel Alignment (Front And Rear)
Install vehicle on alignment rack. Check alignment for proper toe, caster, and camber. Wheel alignment will ensure that the wheels are properly aligned and should minimize uneven or accelerated tire wear.

Contact

Destination Chrysler

1600 Marine Dr.
Directions North Vancouver , BC V7P 1T9


  • Sales : 1 (888) 461-4138
  • Service : 1 (866) 810-5171
  • Parts : (604) 980-2055

Hours

  • Monday - Thursday 9am - 9pm
  • Friday - Saturday 9am - 6pm
  • Sunday 11pm - 5pm
See all department hours

Dealership Hours

  • Monday 9am - 9pm
  • Tuesday 9am - 9pm
  • Wednesday 9am - 9pm
  • Thursday 9am - 9pm
  • Friday 9am - 6pm
  • Saturday 9am - 6pm
  • Sunday 11pm - 5pm

Parts Dept. Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:30am - 4pm
  • Sunday Closed

Service Dept. Hours

  • Monday 7:30am - 5:30pm
  • Tuesday 7:30am - 5:30pm
  • Wednesday 7:30am - 5:30pm
  • Thursday 7:30am - 5:30pm
  • Friday 7:30am - 5:30pm
  • Saturday 8:30am - 4:00pm
  • Sunday Closed